I. General Provisions

  1. This Privacy Policy (hereinafter referred to as “this Policy”) applies to all your behaviors (hereinafter referred to as “the User”) related to the use of [Course Name] online course services (including course learning, community interaction, tutoring, etc.). It is a clear agreement between you and the course operator (hereinafter referred to as “we”) regarding the collection, use, storage, protection, and other matters of personal information.
  2. We attach great importance to user privacy and personal information security, strictly abide by laws and regulations such as the “Cybersecurity Law of the People’s Republic of China” and the “Personal Information Protection Law”, and adhere to the principles of “legitimacy, necessity, informed consent, clear purpose, and security guarantee” to protect your personal information from illegal collection, use, disclosure, or tampering.
  3. Please read and fully understand all the contents of these terms carefully before registering and using the course services. By clicking “Agree” or actually using the course services, you are deemed to have acknowledged and accepted the constraints of these terms. If you do not agree to these terms, please refrain from using the course-related services.
  4. This clause does not apply to independent services provided by third parties relying on this course platform. For privacy protection of third-party services, please refer to their separately established privacy policies.

II. Collection and Use of Personal Information

(1) Collection of necessary information

  1. To ensure the normal provision of course services, we will collect the following necessary personal information about you:
  2. Registration and login information: including mobile phone number, WeChat ID, etc., used for identity verification, account login, and password recovery to ensure account security.
    Basic identity information: including name, nickname, etc., used for course learning record matching, community identity recognition, and service communication.

(II) Information authorized for collection

  1. To provide more precise and personalized services, we may collect the following information after obtaining your explicit authorization:
  2. Device and technical information: including device model, operating system, IP address, browser type, course access records, learning duration, playback progress, etc., used to optimize the course experience, troubleshoot technical issues, and collect learning data.
  3. Permission-related information: If you need to use functions such as course download caching, assignment submission, and live interaction, we will obtain read and write storage permission, camera permission, and microphone permission from your device after you authorize. You can revoke the authorization at any time in the device settings. After revocation, the relevant functions may not work properly, but it will not affect the core course learning.
  4. Personalized demand information: including your actively filled-in learning objectives, industry background, interest preferences, etc., which are used to push tailored course content, learning suggestions, and Q&A services.

(III) Scope of information usage

  1. We provide you with core course services, including account management, course access, learning data recording, homework grading, tutoring and answering questions, community interaction, and more.
  2. Optimize service quality: Based on learning data and feedback, improve course content, update teaching methods, and enhance platform stability and user experience.
    Security purposes: Used to identify abnormal account logins, prevent fraudulent behavior, and ensure the safe and stable operation of services. If any unauthorized use is detected, necessary measures can be taken in accordance with the law.
  3. For compliance communication purposes: Based on service requirements, we will send you necessary information such as course update notifications, learning reminders, and service change announcements.

(IV) Use cases without authorization

  1. In the following statutory circumstances, we do not need to obtain your prior authorization and consent to use your personal information:
  2. Those directly related to national security, defense security, public security, public health, and major public interests;
    Related to judicial procedures such as criminal investigation, prosecution, trial, and execution of judgments;
  3. To protect your or other natural persons’ vital legal rights and interests such as life and property, and it is difficult to obtain their consent;
  4. Personal information that you voluntarily disclose to the public, or information collected from legally disclosed channels (such as government information disclosure and legitimate news reports);
  5. Those necessary for maintaining the safe and stable operation of the course service, such as handling system failures and preventing network attacks;
  6. Other legal circumstances stipulated by laws and regulations.

III. Use of Cookies and Similar Technologies

  1. To ensure the normal operation of the course platform and enhance user convenience, we may store small data files such as cookies on your device to record your login status, learning preferences (such as playback speed, interface settings), and avoid repetitive operations.
  2. We only use cookies for the purposes stipulated in these terms. You can clear or disable cookies through your browser settings according to your own needs. Disabling cookies may affect the use of some personalized features.

IV. Sharing, Transfer, and Public Disclosure of Personal Information

  1. Sharing restrictions: We will not proactively share your personal information with any third-party company, organization, or individual, unless we have obtained your explicit written consent, or in statutory situations such as fulfilling statutory duties or protecting public interests.
  2. Transfer restrictions: Without your written permission, we will not transfer your personal information to any third party. If transfer is necessary due to company mergers, acquisitions, bankruptcy liquidation, or other circumstances, we will notify you in advance and ensure that the transferee continues to comply with the privacy protection obligations outlined in these terms.
  3. Public disclosure restrictions: We will only disclose your personal information with your explicit consent, or in accordance with mandatory requirements of laws, regulations, judicial authorities, and administrative departments. Furthermore, we will adhere to the principle of minimal necessary disclosure within the legal framework.

V. Protection and Storage of Personal Information

(1) Safety protection measures

  1. We have established a comprehensive information security management system, incorporating technical measures such as data encryption, identity authentication, and access control, to prevent the loss, leakage, tampering, or abuse of personal information.
  2. Strictly limit access permissions to personal information, authorize only necessary staff to access relevant information within the scope of their duties, and provide privacy protection training and supervision to staff.

(II) Information storage rules

  1. Storage Location: We store all personal information collected within China on servers located within China, and do not transfer it overseas for storage, in compliance with legal and regulatory requirements.
  2. Storage period: We will only store your personal information for a reasonable period of time necessary to achieve the purposes stipulated in these terms. After the expiration of this period, we will anonymize or delete the personal information in accordance with the law, unless otherwise provided by laws and regulations.
  3. Termination of Operations: If we terminate the provision of course services, we will notify you in advance through announcements, in-site messages, or other means, and will delete your personal information or perform anonymization within a reasonable period of time (excluding those prohibited from deletion by laws and regulations).

VI. User’s rights

Query and correction rights: You can log in to your course account and query and modify your personal information (such as nickname, learning preferences, etc.) in the “Personal Center”. If you need to correct key identity information, you can contact customer service for assistance.

Right to deletion: Subject to compliance with laws, regulations, and service agreements, you may apply for the deletion of your personal information. We will promptly process your request after verification, except for anonymized information that has been used for compliance statistics, security assurance, and cannot be separated.

Withdrawal of Authorization: You can withdraw your authorization for device permissions and information collection through device settings or by contacting customer service. Upon withdrawal, we will cease the collection and use of relevant information, but it will not affect the information processing activities that have been legally carried out based on the previous authorization.

Account cancellation right: You can contact customer service to apply for cancellation of your course account. After the account is cancelled, we will stop providing services to you and delete or anonymize your personal information in accordance with regulations, unless otherwise stipulated by laws and regulations.

Right to complain and make suggestions: If you have any questions, objections, or complaints regarding personal information protection, you may communicate with us through the contact information specified in these terms, and we will respond within 15 working days.

VII. Protection of Minors’ Information

If you are a minor (under 18 years old), you need to use this course service with the consent of your guardian, who should assist in completing registration and providing information.
We strictly adhere to the “Regulations on the Protection of Children’s Personal Information Online”, collecting only the necessary personal information of minors, without exceeding the scope of collection or engaging in illegal use. Additionally, we have established a specialized protection mechanism for minors’ information, strictly limiting access permissions.

Guardians can contact us to inquire about, correct, or delete the personal information of minors. If they discover that minors are using the service in violation of regulations, they can request us to terminate the service and handle relevant information.

VIII. Update and Change of Terms

We may update these terms based on revisions to laws and regulations, service upgrades, and other circumstances. The updated terms will be notified to you through course platform announcements, in-site messages, and other methods.

If the updated terms involve significant changes (such as adjustments to the scope of information collection, purpose of use, and sharing rules), we will prominently remind you of them. Your continued use of the course service will be deemed as your agreement to the updated terms.

After the update of this clause, the previous version will automatically become invalid. We will retain the historical version for your reference, with a query period of 1 year after the update.

IX. Contact Information

If you have any questions, opinions, or complaints regarding this privacy policy, you can contact us through the following methods:

  • Customer service email: 20032464@qq.com
  • Contact number: 13341979790
  • Contact address: 721, 7th Floor, Starlight Building, 3 Salisbury Road, Tsim Sha Tsui, Hong Kong